Accessibility
The Melkweg is accessible to everyone. Find answers to our frequently asked questions about accessibility and specific information regarding each venue hall on this page. Our building has several halls, which means we often have different programmes taking place at the same time.
Access to the building and facilities
Our main entrance on the Lijnbaansgracht is located on at ground level. The Max and OZ venue halls, as well as the café MILK and Melkweg Expo can be accessed from the main entrance hall. The first and second floor are accessible by elevator. The first floor has an extra locker room and provides access to the balcony of the OZ. The Upstairs and Cinema halls are located on the second floor.
The regular entrance to our café MILK and Melkweg Expo is located at Marnixstraat 409. Please note: The entrance door opens directly to a staircase. Visitors who require an accessible entrance can make use of the main entrance on Lijnbaansgracht 234a and will be guided to the café or Melkweg Expo.
The Melkweg has one (wheelchair) accessible toilet on the ground floor, in the entrance hall of the Max. You can make use of this toilet when visiting any of the venue halls. Our staff is more than happy to assist you in finding your way. Please keep in mind that it may take some time to access this toilet from other halls.
Seating
The availability of seating options differs per hall. The Upstairs and Cinema halls always have seats available. The Max and Oz halls do not have any standard seats available. There are limited spots on either side of the two halls and on the balconies where you can sit or lean. If you need a seat due to a physical disability, we are happy to arrange a chair for you. Please note: At busy or sold-out events, this may not be possible. We therefore ask you to contact us in advance of your visit to the Melkweg at access@melkweg.nl so we can provide sufficient information and assistance on the night.
Designated wheelchair spaces
The Max has designated accessibility spaces available for wheelchairs. The other halls do not have designated wheelchair spaces, but our staff is happy to assist you in finding a suitable space. Please contact us in advance at access@melkweg.nl so we can provide sufficient information and assistance on the night of your visit. You do not need to purchase a wheelchair user ticket; regular tickets will provide you access to the Melkweg.
Parking
There are a limited number of (wheelchair) accessible parking spaces in the vicinity of the Melkweg. The nearest accessible parking spaces are located on the Leidsekade, at numbers 76, 88 and 92. This map on the Municipality of Amsterdam website provides an overview of all accessible parking spaces in the city. Please note: the Leidsekade parking spaces are in a paid parking area. To park here for free, you must apply for a separate permit from the Municipality of Amsterdam. Visit this website for more information.
The nearest parking garage is Q-Park Byzantium, in this garage there are two (paid) accessible parking spaces.
Preparing for my visit
Below you will find extensive information about each of the Melkweg venue halls. Is this your first visit to the Melkweg, and would you like the opportunity to visit one of the halls at a quiet moment before the concert? Contact us at access@melkweg.nl to make an appointment.
More information about the halls
Below you can find information about the accessibility of each hall. In some cases, our programmes take place in several halls at once. If this is the case, our staff will inquire into how you can best move between the halls.
Accessibility website
We want our website to be easy to use for everyone. That’s why we keep working on accessibility.
Some aspects are not yet fully optimized. We are currently working on the following improvements:
- Full keyboard navigation does not yet work optimally on all pages.
- Scaling text up to 200% does not always function correctly.
- Not all types of results are visible through the search function. At the moment, all our events are searchable, but practical information is not yet included.
- A separate accessibility statement is missing.
We expect to implement these improvements soon.
On our website, we regularly use audiovisual and/or audio content published by artists and creators on external platforms, such as YouTube and Spotify. Unfortunately, we cannot always provide accessible alternatives for this content. When we include such content, it is meant as supplementary or additional material—not essential for understanding the main content of the page. Here’s some clarification:
- On some pages, we include music videos with audio in addition to fully textual and visual content. These are official videos posted by the artist (or their representative) and embedded from YouTube. Where available, we include videos with (automatic) subtitles. However, since this is external content, this is not always possible.
- On some pages, we include audio samples of music tracks via Spotify. This is an external audio player embedded in our website, and unfortunately, no transcript is available.
- On some pages, we use supporting content in the form of music videos from YouTube or audio samples from Spotify. This content is often not in Dutch, as it is created by the performing artist. Where available, we include music videos with (automatic) Dutch subtitles. However, since this is external content, this is not always possible.
Do you have any questions about the above? Or are you experiencing other issues using our website? Please let us know at: toegankelijkheid@melkweg.nl