Practical Information

To make your visit as pleasant as possible, we have listed some practical information.

The entrance of the Max is located at the left and the OZ and Upstairs entrances on the right at the main entrance at the Lijnbaansgracht. You can enter the Rabozaal at the left-hand side of the main entrance of the Melkweg, via the small bridge. If there are multiple events at one evening, we indicate at the entrance which side you can enter. Tickets can be scanned from your phone, please make sure screen settings are set to bright.

Due to activities, the entrance to our building may look slightly different, but the Milky Way can still be accessed through the main entrance.

Time schedules and end time
​The starting time specified in the events calendar is the time that the doors open. For most concerts, the complete time schedule is announced in the events calendar at least one week in advance. Showtimes are always subject to change. ​As the length of a concert is determined by the artist, we are unable to specify an end time for concerts. In most cases the main act will take a maximum of 1.5 hours. 

Lockers / Cloackroom
You can use our lockers to store your coat and other belongings. You can rent a locker by scanning the QR code on the posters outside in the queue at the entrance or in the foyer. If this is not possible for you because, for example, you don't have a smartphone or your phone battery is dead, you can visit our colleagues at the service desk in the foyer on the ground floor. They will be happy to assist you! You can find a more extensive instruction manual for our lockers on our Visitor Info page.

The lockers are available in the following sizes: 
- Medium €3 (approx. H.21 x W.30 x D.40 cm). This size can fit approximately two coats or one coat and a small bag.
- Large €6 (approx. H.45 x W.30 x D.40 cm). This size can fit approximately four coats or two coats and a small backpack.

We recommend leaving very large items like musical instruments or suitcases at home or storing them in a locker at the station.Eat and drink at MILK
Would you like to drink something before your visit? You are welcome at MILK, our café. For opening hours and more information, please visit this page.

More information and other questions
Are you looking for more information or do you have any further questions regarding your visit? 
Please visit our info page.

Is your question not being answered? Please contact us at:
Telephone: 020-5318181
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